Privacy Policy

Last updated: May 4, 2026

1. Introduction

LoadX Tech ("we", "our", or "us") provides proposal, design review, and production handoff tools for sail lofts and marine trade partners. This Privacy Policy explains how we collect, use, and protect information when you visit our website, apply to work with us, request information, or use our related services.

2. Information We Collect

We collect information you provide directly, including your name, company, role, email address, phone number, location, website, application details, project requirements, and messages you send to us. If you use our partner tools, we may also process business information related to boats, sail specifications, proposals, pricing assumptions, design review notes, production files, and order communications.

We may collect limited technical information automatically, such as IP address, browser type, device information, pages visited, referring pages, and basic usage data used to operate and improve the website.

3. How We Use Your Information

We use information to respond to inquiries, review partner applications, provide demos, operate our website and services, support proposal-to-production work, improve product quality, maintain security, and comply with legal or contractual obligations.

We do not sell personal information. We may share information with service providers that help us operate our website, host systems, process communications, analyze performance, or deliver services, subject to appropriate confidentiality and security obligations.

4. Data Security

We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. No online system is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain information for as long as needed to provide services, maintain business records, resolve disputes, enforce agreements, improve our systems, and meet legal obligations. You may request access, correction, or deletion of your personal information where applicable.

6. International Use

LoadX Tech works with partners in multiple regions. Information may be processed in countries other than where you are located, subject to applicable data protection requirements.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at hi@loadxtech.com.